FAQ
❓ Frequently Asked Questions
Are your products authentic?
Absolutely! All of our products are 100% authentic and sourced from trusted Korean skincare suppliers.
Where do you ship from?
We ship all orders from Finland with care and fast dispatch times.
Which countries do you ship to?
We currently ship to Finland, Denmark, Sweden, and Norway. More countries coming soon!
How long does delivery take?
• Finland: 1–3 business days
• Denmark, Sweden, Norway: 3–7 business days
Tracking information is provided after dispatch.
• Denmark, Sweden, Norway: 3–7 business days
Tracking information is provided after dispatch.
Can I return or exchange an item?
Yes, you can return unopened and unused items within 14 days of receiving your order. Please contact us first before returning anything.
My order arrived damaged or something is missing. What should I do?
We're so sorry! Please email us at sosacosmetıcs4u@gmail.com with your order number and a photo. We'll resolve it right away 💛
Do you offer discounts or special promotions?
Yes! Follow us on Instagram @sosacosmetics4u and sign up for our newsletter to receive exclusive offers, updates, and discounts!